Zoflo opens in January 2027. Join the waiting list
Everything around the session.
What Zoflo does for your clients, for you and your team, and behind the scenes. Solo and Teams have it all, except where it says Teams.
The main parts.
Diary and booking
Sessions by day and week, rooms, weekly series and clash checks.
Reminders
Gentle reminders with a cancel or rearrange link.
Client forms
Contracts, consent and intake, signed online.
Outcome measures
PHQ-9 and GAD-7, scored for you.
Safeguarding
Worrying answers become tasks straight away.
Reports
The Case report, and the records behind it.
Practitioner checks
DBS, insurance and memberships, tracked.
Notes and documents
Private notes, and files kept with every version.
Waiting list
Who's waiting, since when and for what. Teams.
Locations and rooms
Every room, and a day view of each.
Messages and notices
Talk to your team, not your inbox.
Switching
We move your records across, checked first.
For your clients.
No account to make, nothing to install, and your service's name on everything they see.
Reminders that stay private
A confirmation listing every date when you book a series, a reminder up to a week before, and one on the morning if you like. Nothing in them says counselling.
Cancel or rearrange in one click
A link in each reminder cancels, or asks you to rearrange. Late cancellations are recorded as short notice, and you hear straight away.
Forms on their phone
Contracts, consent and intake forms by secure link. Your client confirms their date of birth, fills it in and signs by typing their name or drawing it.
Questionnaires
PHQ-9 and GAD-7 by link, with you in the session, or typed in from paper. If several are due at once, they arrive in one email.
Where to get help
Questionnaires tell clients their answers aren't read straight away, and show them where to get help now.
Young clients
For clients under 18, appointment emails can go to a parent or carer you've chosen, with their consent recorded.
Your name, not ours
Every page and email your clients see carries your logo and your name, and follows their phone's dark mode.
For practitioners and staff.
Everything around the session, in one place. Practitioners see only the clients whose cases they hold.
Diary
A week for everyone, one practitioner or one room, and a day with a column per practitioner that prints as a day sheet. Book straight from an empty slot.
Weekly series
Book up to 52 weeks in one go. If any date clashes for the practitioner or the room, nothing is booked until it's sorted.
Availability and time off
Each practitioner's usual hours and time off, so the office knows when to book.
Clients and cases
Contacts, presenting issues, referral source, sessions agreed, fee band and why a case closed, with a history of every change.
Private notes
Notes on the client, the case and each session, seen only by those who should.
Documents
Letters, assessments and other files on the client's record. Every version is kept, and every download is checked and logged.
Waiting list (Teams)
Who's waiting, since when and for what, oldest first, ready to allocate.
Locations and rooms
Each location with its rooms, step free access, key holders and documents, and a day view of every room.
Outcomes over time
Scores charted across each case, with reliable improvement and recovery worked out for you.
Safeguarding flags
A worrying answer flags the case for your safeguarding lead, and the alert is sent again if nobody reviews it in time.
Practitioner checks
DBS, insurance, professional body, supervision and training, with expiry reminders and a dated check of the public register.
Staff forms
Forms for your own team, such as agreements and annual declarations, with reminders until they're done.
Messages and notices
Messages to a person or a group, notices for everyone, and urgent messages with a banner. The email never carries the message itself.
To do
Today's sessions, sessions with no outcome yet, cases quiet for 30 days, checks due and forms back, on the front page.
Tomorrow's list
An evening email of tomorrow's sessions, with first names and initials only.
Reports
The Case report, attendance, sessions by week, month and practitioner, referrals, outcomes, forms, fees and data quality. Print them, or download them for a spreadsheet.
Fees and invoices
Charges by session outcome, payments recorded as they arrive, waivers, refunds, numbered invoices, credit notes and receipts.
Fees on a sliding scale
Fee bands with their amounts, and a report of the subsidy your service gives.
Running it.
The parts nobody sees, done properly.
Your own database
Each practice and organisation has a database of its own, and its own address.
Two factor login
An authenticator app and recovery codes. Required for admins and Solo practitioners, and you can require it for everyone.
Groups and permissions
Admin, office and practitioner groups, or your own, with each action allowed or not, and exceptions for one person.
A record of every look
Every sign in, look at a record, change, export, print and download is recorded. Printed pages say who printed them.
Signed out when away
Signed out after 30 minutes without use, and after 12 hours at most.
Bringing records across
Spreadsheets from your old system, matched column by column and checked row by row before anything is saved. Nobody is emailed by an import.
Undo an import
Changed your mind? Undo an import for 14 days.
Export everything
Every record and document, whenever you like, free. And one client's records, when they ask for a copy.
Records due for review
A list of records due for review, after 7 years, or until a young client turns 25. Nothing is deleted without you.
Help, on your terms
Give Zoflo staff time limited access when you want our help. You see each use, and can end it at any moment.
Your brand
Your logo, with a version for dark mode, and your colours, each checked so text stays readable.
Light or dark
Light, dark, or match my device, chosen by each person.
Test before you send
While you set up, every client email can go to one test address instead.
Your lists
Fee bands, presenting issues, referral sources and more, worded the way your service works.
Be one of the first to try Zoflo.
We open in January 2027. Join the waiting list and we'll tell you as soon as you can start.